ORDER
Help my order is missing!?
Oh no! Please contact our support team for assistance at +91-85916 65262 or mail us at [email protected]
How do I change or cancel my order?
An order can be cancelled only up to it is in “Pending” state. Once we start processing, it can not be cancelled.
How can I find the status of my order?
Find the status of a particular order and view your Order History on the Order Status tracking page under “My Account”.
Where can I track my order?
You can track in detail through the tracking details shared on your registered phone number.
My Item(s) arrived damaged, what should I do?
Please contact us right away at +91-85916 65262 or mail us at [email protected]
How do I change the address after placing the order?
Unfortunately, once orders are submitted, they cannot be cancelled or modified.
OTHER INFORMATION
What type of ingredients are used in Klenvor products?
We at Klenvor use the safest ingredients to manufacture our products. We aim to create a range of products that enhance your real beauty without hiding who you are. You look more beautiful when you feel beautiful and you feel beautiful only when your skin and body is healthy. Our products are free of nasties such as parabens, mineral oils, paraffins, Methylisothiazolinone and Methylchloroisothiazolinone. Instead, they are enriched with Vitamin E, Jojoba oil, Castor Oil and Sea Buckthorn oil which are good for the skin. To know the entire ingredient list of individual products please click on the respective product on our site.
How do I find the right products for me?
Just log on to our site & select from our wide range of products. Once you have shortlisted the product, click on the product & check out the product description. If you are still confused, just give us a call on +91-85916 65262 or mail us at [email protected]. You can also reach us through our Facebook & Instagram page.
Are Klenvor products tested on animals?
All our Products are 100% cruelty-free and not tested on animals.
What does Vegan mean? Are Klenvor products vegan?
Vegan cosmetics are those products that do not contain any animal ingredients or any animal-derived ingredients. Klenvor does not advocate using animal ingredients for any of its products and is a 100% vegan brand.